All Sales Are Final

Due to the handmade and personal nature of our work, all sales are final.

We do not accept returns or exchanges.

Damaged Items

If your item arrives damaged:

• Contact us within 5 days of delivery

• Email: owner@callamlaine.com

• Include photos of the item and packaging
  
  

We will offer:

• A replacement (if available), or

• A refund/store credit
  
  

Lost Packages

We are not responsible for packages lost by carriers, but we will help you file a claim when possible.

Cancellations

Orders cannot be canceled once they are processed.